Negotiation Theory for Geeks

Intervenant(s) : Dave Neary

  • Langue : Anglais
  • Type d'événement : Conférence
  • Date : Maandag 8 juli 2013
  • Horaire : 14h40
  • Durée : 40 minutes
  • Lieu : H 2213
Thème : Gemeenschappen
Public cible : Geeks

Abstract

The best free software hackers are great at the "soft skills" related to hacking - resolving conflict, gathering support around a direction for the project, and understanding what the user *really* wants when filing a bug report. Every feature request and implementation discussion, bug report and mailing list thread is a negotiation.

There is a well established, common sense, very effective way to think of negotiations which will help you improve as a developer, and make your project better at the same time, from the Harvard Negotiation Project. In this talk, Leslie Hawthorn will provide an overview of negotiation theory and pointers to further resources. She will also explore the importance of *both* empathy and transparency in our communications as we look to make our free software project communities most successful.

While Leslie owns many a D10 and D20, there will be no role playing exercises included as part this presentation.

Biografie

An internationally known community manager, speaker and author, Leslie Hawthorn brings over 10 years experience in high tech project management, marketing and public relations to her role as a lead for Community Action & Impact at Red Hat, Inc..

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Document (opendocument presentation - 1.3 MB)